Ideas, Analysis, Design — James Peek

James
Peek

Technical Product Manager

Where Ideas Become Systems

I sit at the crossroads of product strategy, systems analysis, and technical design — translating complex business problems into software that works.

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Product Vision

I own roadmaps end-to-end — defining what gets built, why it matters, and how it delivers value for stakeholders at every level. From MVP to enterprise scale.

Roadmapping Agile / Scrum Stakeholder Alignment MVP Definition
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Systems Analysis

I dig into data, processes, and business logic to surface what's actually happening — then document it in ways that engineering teams can act on with confidence.

SQL / PostgreSQL Data Architecture Requirements Elicitation Process Modeling
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Technical Design

From microservices data models to UX specifications, I produce the technical blueprints that bridge the gap between business intent and engineering execution.

Microservices Cloud-Native Platforms UX / Workflow Specs Data Modeling

Career Highlights

Enterprise-level results across logistics, retail, healthcare, and insurance.

7-Eleven · Digital Transformation
Data Architecture for Cloud-Native Microservices

Designed foundational data models centralizing enterprise master data — pricing, inventory, and delivery scheduling — across thousands of franchise locations nationwide.

Ryder Supply Chain Solutions
Enterprise Logistics Modernization

Led technical systems analysis for a multimillion-dollar 3PL transformation, integrating a route-optimization engine into a microservices logistics platform at enterprise scale.

Assurant · Reverse Logistics
Global Fulfillment Product Ownership

Owned product strategy for high-volume device recovery systems serving global enterprise accounts — Apple, Samsung, Google, and Best Buy — using PostgreSQL for data analysis and product decisions.

National Health Systems · Kaiser Permanente
Healthcare Infrastructure Product Owner

Led two Agile teams through five years of delivery cycles on Kaiser Permanente's enterprise pharmacy application, managing mission-critical healthcare data flows nationwide.

Experience

15+ years building software products and systems across healthcare, retail, logistics, and insurance.

Jul 2020 – Present
Assurant
Technical Product Owner – Reverse Logistics & Fulfillment

Own product strategy and execution for high-volume mobile device diagnostics software, driving operational efficiency across insurance fulfillment programs for global enterprise accounts including Apple, Samsung, Google, Best Buy, and Target. Leverage PostgreSQL for complex operational data analysis to validate system logic and drive measurable product decisions.

Mar 2020 – Jul 2020
Vail Resort Management
Business Systems Analyst – Marketing Data & Analytics

Led requirements gathering for an enterprise data warehouse initiative, translating complex operational data needs into technical schemas that empowered marketing teams to launch data-driven campaigns.

Oct 2018 – Feb 2020
7-Eleven
Business Systems Analyst / Data Engineer – Digital Transformation

Designed scalable data models within a microservices framework that centralized enterprise master data across thousands of franchise locations. Directed roadmap for a Franchisee Dashboard giving store owners a unified operational view for localized business decisions.

Jun 2017 – Oct 2018
Ryder Supply Chain Solutions
Business Systems Analyst – Supply Chain & Third-Party Logistics

Led technical systems analysis for a multimillion-dollar 3PL modernization, directing integration of a third-party route-optimization engine into a microservices logistics platform. Engineered data contracts, business rules, and scheduling logic across complex delivery workflows.

Nov 2011 – Jun 2017
National Health Systems (now Change Healthcare)
Product Owner & Application Design – Pharmacy Operations

Directed design and product roadmap for Kaiser Permanente's enterprise pharmacy application. Concurrently led two high-performance Agile teams through five years of successful delivery cycles for mission-critical healthcare infrastructure.

The Toolbox

A broad technical and strategic skillset refined across enterprise-scale environments.

Product Management
Product Roadmapping Agile / Scrum MVP Definition Backlog Management OKRs & KPIs Sprint Planning Stakeholder Management Release Management
Data & Systems
SQL / PostgreSQL Data Modeling Data Architecture Data Product Ownership Operational Analytics Requirements Elicitation Business Rules Logic Master Data Management
Technical Domains
Microservices Architecture Cloud-Native Platforms API Integration Supply Chain Systems Logistics Platforms Healthcare IT E-commerce Systems Full Stack Development
Leadership & Delivery
Cross-functional Leadership Enterprise Stakeholder Alignment Technical Documentation UX Specification Workflow Design Defect Management Client Onboarding AI-Driven Systems

Education

Southern Methodist University
Certificate in Full Stack Development
2018
University of Phoenix
Associate of Arts in Software Development
2014